What makes BPO RX different from other offshore staffing companies? −
BPO RX operates exclusively with office-based professionals in Harare, Zimbabwe — no work from home, ever. Every team member is university-educated, Queen's English speaking, and background verified. We also offer HIPAA and Fraud, Waste & Abuse (FWA) training — making us one of the very few offshore vendors who can fully serve healthcare clients. And we operate on flexible month-to-month terms with no long-term contracts.
How much does it cost? +
BPO RX team members cost $13 per hour, full-time. That's all-inclusive — no payroll taxes, no benefits, no recruiting fees, no office overhead. Compared to a local hire in the US which typically costs $70,000–$80,000+ per year all-in, you save up to 60% or more. See our full cost breakdown on the Pricing page.
How quickly can someone start? +
Most clients go from discovery call to their team member's first day in 2–4 weeks. We move fast because we know your business can't afford to wait.
Are the team members really office-based? +
Yes — 100%. Every BPO RX professional works from our secure, managed office facility in Harare, Zimbabwe. No exceptions. This ensures accountability, data security, professional environment, and consistent performance.
Do I have to sign a long-term contract? +
No. BPO RX operates on flexible month-to-month terms. You can scale up, scale down, or make changes as your needs evolve. We earn your business every single month.
Is BPO RX HIPAA compliant? +
Yes. BPO RX maintains mandatory HIPAA training for all team members handling healthcare or dental data. We also provide accredited Fraud, Waste & Abuse (FWA) training — making us one of the only offshore vendors who meet the full compliance requirements for healthcare clients.
What if the team member doesn't work out? +
We stand behind every placement. If a team member isn't the right fit, we work with you to resolve the issue or find a replacement at no additional placement cost. Our goal is a long-term, successful partnership.
What industries do you serve? +
We serve dental practices, insurance agencies, accounting and finance firms, healthcare organizations, IT companies, executive teams, marketing and sales teams, and more. If your business has administrative, operational, or support needs — we have the right person for the role.
What hours do team members work? +
Your BPO RX team member works full-time (40 hours per week) in your timezone, on your schedule — just like a local employee would.
Can I hire a full team, not just one person? +
Absolutely. Many clients start with one team member and scale to a full team over time. We also offer Business Process Teamsourcing — where we build and manage an entire team around a specific business function for you.
What systems and tools can they work on? +
Our team members are adaptable and tech-savvy. They can be trained on virtually any system, platform, or software your business uses — from dental management software to CRMs, accounting platforms, and custom tools.
How do I get started? +
Simple — book a free 30-minute discovery call. No commitment, no pressure. We'll discuss your needs, answer your questions, and show you exactly what's possible for your business.