Compliance & Security

Built to the Highest Global Standards

HIPAA. GDPR. Fraud, Waste & Abuse. BPO RX operates at a compliance level most offshore vendors don't even attempt.

Compliance Framework

Three Pillars of Compliance

BPO RX maintains a unified compliance framework that meets the most demanding international requirements โ€” protecting your business, your clients, and your reputation.

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HIPAA

Every team member handling healthcare data is fully HIPAA trained and operates under strict patient privacy protocols. We don't just check the box โ€” we build a compliance culture.

  • โœ“ Mandatory HIPAA training for all relevant staff
  • โœ“ Secure handling of PHI at every touchpoint
  • โœ“ Documented incident response protocols
  • โœ“ Biometric access controls on all facilities
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GDPR

Our operations meet EU data protection standards โ€” giving global clients full confidence in how their data is handled across borders.

  • โœ“ Client-controlled data rights and transparency
  • โœ“ Secure cross-border data processing
  • โœ“ Data minimization and access controls
  • โœ“ Documented data handling policies
DIFFERENTIATOR
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Fraud, Waste & Abuse (FWA)

BPO RX is one of the very few offshore vendors that provides accredited FWA training โ€” a critical requirement for healthcare and government clients that most vendors simply don't offer.

  • โœ“ Accredited FWA training for all team members
  • โœ“ One of the only offshore vendors to offer this
  • โœ“ Meets Medicare & Medicaid requirements
  • โœ“ Required for government-adjacent clients

Your Data is Safe With Us

โœ“ Real-time vulnerability detection and remediation
โœ“ Mandatory recurring security awareness training
โœ“ Simulated phishing attack programs
โœ“ External network penetration testing
โœ“ 24/7 managed detection and response
โœ“ Biometric controlled facility access
โœ“ Password protection and access management
โœ“ Documented incident response protocols
Our Commitment

Security Isn't a Feature.
It's the Foundation.

At BPO RX, security is built into every layer of how we operate โ€” not bolted on afterward. From day one of onboarding to every daily interaction with your systems, we enforce strict protocols to keep your business and clients protected.

No one works from home. Ever. Every team member operates from our biometric-secured, monitored office facility in Harare. Your data never leaves a controlled environment.

Talk to Our Team

Compliance is in Our DNA.

Book a discovery call and let's walk you through exactly how we protect your business and your clients.

Schedule a Free Call